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Saturday, December 16, 2017

Learn, Relax and Enjoy - 143



1) Chris told us to hand in our term paper next Monday.
a. to write our paper by hand         b. to submit  c. to correct    d. to proof-read
2)Professor Wilson is a wonderful teacher but there are too many assignments in his course.
a. His marks are always low.  b. There are too many books to read. c. He often gives homework. d. There are too many students in his course.
3)Since I wanted to buy the new course catalog, I had to put in an order through the store manager.
a. The store-manager didn't want to buy it.         b. The course catalog was out of print.
c. I had to ask for it to be bought for me.         d. The computer was out of order.
4)Did you know it's down to three of us for the job in the library?
a. The three of us will be working in the library. b. There are only three applicants left.
c. The library only hires three students.   d. At least three students will be retained.
5)I'll really have to hit the books this weekend.              a. I have to tidy my room.   
b. There is a book fair this weekend. c. My books need a cover.        d. I have to study.
6)To major in astrophysics you need an extra math course.
a. To get higher grades in astrophysics   b. To specialize in astrophysics
c. To finish your astrophysics paper         d. To better understand the astrophysics course
7)Did you know Mark was a sophomore?           a. Mark is a second-year student.         
b. Mark majors in philosophy.                    c. Mark has a special grant.          
d. Mark's parents are both university professors.
8)I haven't completed all the prerequisites for this course.
a. I still have to fill in some papers.           b. I have to finish some assignments.
c. I haven't done enough research.          d. I have to do some other courses first.
9)This year I will need to find off-campus housing.
a. I will live on the campus.                        b. I will buy a house next to the campus.
c. I will live outside the campus. d. The campus will provide a house for me.
10)Alice, if I were you, I'd skip the meeting.
a. Alice should prepare for the meeting. b. Alice should put the meeting on her agenda.
c. The meeting is going to be cancelled. d. Alice shouldn't bother to go to the meeting.


Orchard           A place where fruit trees are grown
Portfolio           A portable case for holding papers, drawings, etc.
Paddock          An enclosure adjoining a racecourse where horses are kept before a race.
Pen                  A small enclosure for cows, sheep, poultry, etc.
Pound             A place where stray animals or confiscated goods, animals, vehicles are kept                          till redeemed.
Quay                A place where ships are loaded and unloaded.
Reticule           A lady’s handbag
Refectory         A refreshment hall of a college, monastery or monasteries and convent.
Resort              A place frequented for pleasure or health
Reservoir         A place where water is collected and stored
Reformatory    An institute for the reformation of young offenders
Restaurant      A place where people can get food and refreshments
Samovar          A Russian tea-urn
Scabbard         A case in which the blade of a sword is kept
Scullery           A place where plates, dishes, pots and other cooking utensils are washed


Joke : While on a car trip, an elderly couple stopped at a roadside restaurant for lunch. The old woman left her glasses on the table, but didn't miss them until they had traveled 5 miles further down the road.        Her husband turned the car around and drove back towards the restaurant, complaining all the way about how forgetful she was.     When they finally arrived at the restaurant, the old woman got out of the car to retrieve her glasses.As she walked across the car park her husband shouted after her, "While you're in there, you may as well get my hat, too."

Shop service role-play: Materials
  1) Shop assistant     2) Customer                          3) Manager
Company Policy : Money will not be returned to the customer in any case.
Purchases made : Shirt – red, Camera
Customer     • You bought two items from a shop but there is a problem with both of them.
• The shirt was for your brother’s birthday but he doesn’t like the colour.
• After you took the camera out of the packet, you discovered it was broken.
• You want your money back!
Explain the problem to the shop assistant.
Shop Assistant       You need to listen to the customer’s complaint. Find out:
• What items the customer bought            • When they bought them
• What  problems they have - with the items       Try to find a solution!
The shop assistant is unable to pacify the customer so takes him to the manager.

Manager        You have  the discretion to decide and reach an amicable solution .

The manager involves in convincing the customer.
Customer Satisfaction Survey   -           Customer speaks about how satisfied he was
What do you think about our shop? Excellent, Good, Satisfactory, Poor
Quality of the goods :          Service from shop assistants:       
Will you visit our shop again? Yes, often            Yes, sometimes        No, never 

Any other comments:
Role-play 2                T-shirt, large. TV

Customer     • You bought two items from a shop but there is a problem with both of them.
• The T-shirt was for your dad’s birthday but it is too big for him.
• The picture on the TV is bad (especially after you got water on it).
• You want your money back!
Explain the problem to the shop assistant.

1) ___ rained all day yesterday.- It
2)Brush your ___ after every meal. - teeth
3)A ___ year has 366 days. – Leap
4)It's our secret, so don't let the ___ out of the bag. – Cat
5)Close all the windows and turn ___ the lights before leaving the house. - off
6)It's too ___ in here. I can't see anything. Please turn on the lights. – dark
7)She really sounds ___ Mom when she talks like that! – Like
8)He got an A in math. He ___ be proud of himself.- must/should
9)I have been ___ for a cab for half an hour. Are the drivers on a strike? Waiting
10)Her twins ___ born last month.- were
________________

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Item Reviewed: Learn, Relax and Enjoy - 143 Rating: 5 Reviewed By: BUXONE