The art of diplomacy is vital if we are to get better at managing our relationships, our friendships and our working lives.
None of us are born knowing how to be diplomatic, but the skill can be learnt - and should be to make life more gracious and efficient.
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Instead, they learnt to send emissaries, people who could state things in less inflammatory ways, who wouldn’t take the issues so personally, who could be more patient and emollient.
Diplomacy was a way of avoiding the dangers that come from decisions taken in the heat of the moment. In their own palaces, two kings might be thumping the table and calling their rivals by abusive names; but in the quiet negotiating halls, the diplomat would say: ‘my master is slightly disconcerted…’…”
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