1 - A ____ of
ice. Cube grain
2 - A ____ of
grass. Blade leaf
3 - A ____ of
bread loaf lump
4 - A ____ of
dust piece speck spick
5 - A ____ of
rice blade grain piece
6 - A _____
of celery grain spick stick
7 - A ____ of
soap bar slice
8 - A ____ of
armour strip suit
9 - A ____ of
dynamite stick strip
10 - A ____
of paper sheet slice
_________________
Professional Telephone Etiquettes !!!
When you are away from the office
A) Arrange
for coverage or leave a voice mail message for callers.
B) Place a
short message on the machine. Callers do not like to wait during a long
message.
C) Advise
your office of where you can be reached.
D) Check your
messages during the day.
Placing calls
A) Plan your
call. Knowing what you need to say will make your call brief and effective.
B) Place your
own calls when possible to add a personal touch and create good will.
C) Identify
yourself and quickly state your business.
Qualities of a good voice
A)
Distinctness
B)
Pleasantness/warmth
C) Vitality
D)
Naturalness
E) Expressiveness
F) Lower,
mellow pitch
_______________
1)Your team
encounters technical problems: you
give them a hand, but you prefer that someone competent handle it || on
the contrary, you believe they form part of your Job description and responsibilities
2)You need to
make a decision without having all the facts on hand : you
take the decision anyway, as you like moving things forward at a faster
pace. || You
take as much time as possible even if it means losing a business venture.
3)You are thinking of developing a new market,
you use: the
latest statistics and studies of experts || observation of concrete facts
4)You need an assistant, you hire someone:
who is the most enthusiastic of the lot, knows
how to sell
who is
technically competent
5)You need to set your team’s objectives :
you
always try to be innovative even if it means upsetting your colleagues || you
prefer to stick to the company's main goals
6)You are considered a good manager because
:
your
team has excellent results you encourage everyone
to contribute
7)For you,
your best guide is : your analyzing
spirit and your cool-headedness || your
natural flair and intuition
8)To manage a
team well : it is necessary to
know the details of every aspect || it
is sufficient to have a general idea of the project to co-ordinate better
9)You like to
manage projects and collaborate : over
a long period, in order to evaluate every eventuality || on
a day to day basis, you are very pragmatic
10)To direct
a team you think that : you
know how to use authority to bring out the best in everyone || everyone
should have the ability to manage themselves
11)Your team
is quoted as an example for its good results: you
prefer to collect all the laurels heaped on you and congratulate your team members || flattered,
you prefer to remain discreet and be modest about it
12)You have
fixed as your priorities: continuity
and necessity to consolidate commitments || Overhauling
and refurbishment
13)As a manager, you seek :
power and success, also you like to control
to
delegate responsibilities, you let your team members decide for you
14)To achieve your goals : you
make sure that each of your team members have a sense of accomplishment || you
use all available means at your disposal
______________________
/ɜ:/
-- shirt, were, burn, heard The girl heard the nurse work
/É”:/ -- short,
walk, four, ball Laura’s daughter bought a horse and
called it Laura
/ɔi/ -- boy, point, oil Roy
enjoys noisy toys
/aÊŠ/ -- found, now, cow Mrs. Brown
counted cows coming down the mountain
_______________________
ARE YOU A WEALTHY MAN?
A saint was praying silently. A
wealthy merchant, observing the saint's devotion and sincerity, was deeply
touched by him. The merchant offered the saint a bag of gold. "I know that
you will use the money for God's sake. Please take it."
"Just a moment." The
saint replied. "I'm not sure if it is lawful for me to take your money.
Are you a wealthy man? Do you have more money at home?
"Do you want a thousand gold
pieces more? Asked the saint.
"And do you wish for yet a
thousand gold pieces more beyond that?"
"Certainly. Every day I pray
that I may earn more and more money."
The saint pushed the bag of gold
back to the merchant. "I am sorry, but I cannot take your gold," he
said. "A wealthy man cannot take money from a beggar."
"How can you call yourself a
wealthy man and me a beggar?" the merchant spluttered.
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