Using Your CRM For A Comprehensive Customer Service

Customer relationship management (CRM) software does more than keep contacts organized and help close sales – it also helps your busin...

How To Convince the Customer / Client.

I run a sound hiring company. Hiring out microphone, speakers and dj equipment for co-operate and commercial events, I'm so passiona...

How to Train Your Staff to Deal with Customers

One of the most annoying parts of being a frontline staff member and also one of the most necessary parts is dealing with irate custo...

What is CRM? The beginner's guide to CRM

CRM is a blend of operational processes, methodologies and technologies that helps organisations create two-way interactions with customer...