How to Train Your Staff to Deal with Customers

One of the most annoying parts of being a frontline staff member and also one of the most necessary parts is dealing with irate custo...

How to Control Anger - Anger Management

The ultimate test of our EQ may be in the way we handle anger. Do we use it in productive or counter-productive ways? Does our anger ...

The Social situations that introverts fear

  If you consider yourself an introvert, then you understand that some social situations are not just hard—they're downright painful. Fr...

Discussions: Yes, Arguments: No.

Some of us use these two words ‘Arguments’ and ‘Discussion’ interchangeably. Both involve individuals talking with one another and te...

Shun Violence to Be Happy

As we all are aware, we are witnessing increasingly shocking acts of violence these days from linguistic groups, terrorist attacks and i...

Stress -- Self Help

Benjamin Franklin once said: "The sting of any criticism comes from the truth it contains." It may, however, be difficult fo...

How to Choose Your Words More Carefully

As parents we are always monitoring the words our children use and do our best to steer them onto a better path with their word choices...

Lessons Learned From Expanding My Personal Capacity

1. Choose something you are passionate about I know I’ve talked about it over and over again on this blog. But there’s a good reas...

What is the real meaning of Peace

There once was a King who offered a prize to the artist who would paint the best picture of peace. Many artists tried. The King looked...

Why Individual Investors Miss Out on Quality Stocks

  Why do retail investors miss bull stocks? One is to sell when the market is good, fearing that profits will be given back. Retail invest...