The 3 Steps to Finding Win-Win Solutions

Win-win solutions are the most desirable way to solve problems and conflicts. When you win and the other person wins, instead of one w...

Why Mark Zuckerberg Recently Warned Entrepreneurs Against Chasing 'Eureka!' Moments

In his recent commencement speech at Harvard, Mark Zuckerberg warned entrepreneurs against chasing “Eureka!” moments -- advocating ins...

How to Mind Control Customer Service Reps

Reader Lona says that people in her family have called her a consumer advocate since she was sixteen, and now she is going to share with...

5 Tips To Land The Perfect Pitch

Startup CEOs are all too familiar with the hustle — forming a team, building a product, attracting funding, watching burn rates, and...

How to Train Your Staff to Deal with Customers

One of the most annoying parts of being a frontline staff member and also one of the most necessary parts is dealing with irate custo...

Cleaning Hacks - Tips & Recommendations

You know what makes cleaning easier? A good hack — something that saves you time, money, or both. Everyone needs a helping hand at tidying o...

17 Best Practices of Top Performing Sales People

Many people wonder what separates a top performing sales person from the rest of the pack. In most cases, it's because they apply a ...

How to Boost Your Ecommerce Sales

If you want to make money from the web, it's not as simple as setting up a Shopify store and just generating sales. If it was that ea...