How to Train Your Staff to Deal with Customers

One of the most annoying parts of being a frontline staff member and also one of the most necessary parts is dealing with irate custo...

How to Mind Control Customer Service Reps

Reader Lona says that people in her family have called her a consumer advocate since she was sixteen, and now she is going to share with...

How food helps you fight anxiety and improve your mood.

Do you know, anxiety is your body's natural response to stress? Yes, it is a mental condition where the person has a feeling of fear or ...

Unconventional travel destinations for calmness and solitude

There are many destinations out there that provide solitude and calm who need to get away from the over-stimulation of crowds and social act...

Gambling is all about winning - Only Optimists Win.

Only optimists play poker. Why would a pessimist even bother? There would be no point in even trying. After all, poker is a game that’...

Test Your Knowledge

1)He looked at his watch quickly.       a. searched                b. reached                  c. glanced       d. sobbed       e. r...

7 Strengths Shy People Have

While many people, including socially anxious and shy people themselves, consider shyness to be in general a weakness, there are in fa...

7 Ways to Survive Public Speaking

  I used to be terrified of public speaking - now it's natural and fun. Dry mouth, fast heart, sweaty palms, blank mind - yeah I've ...

How to Deal with Stress and Remain Calm in Any Situation

Stress. A word often used and a feeling that everyone can relate to. Stress is a state of discomfort, a very intuitive reaction to ...