How to Train Your Staff to Deal with Customers

One of the most annoying parts of being a frontline staff member and also one of the most necessary parts is dealing with irate custo...

How to take Care of Your Voice

Here are some tips for vocal hygiene: Avoid                                                               Do This Instead Yelling...

Learn, Relax and Enjoy - 173

1) A bed of roses : Life is not a bed of roses.( full of difficulties ) 2) A cry in the wilderness: The protest against the Sales T...

Are you ruining your child’s life - proper parenting

Ever heard of toxic parents? Curious to find out if you are one? Guilt trips, jealousy, emotional blackmail—if any of these sounds familiar,...

Discussions: Yes, Arguments: No.

Some of us use these two words ‘Arguments’ and ‘Discussion’ interchangeably. Both involve individuals talking with one another and te...

There is enormous power in words.

A group of frogs were hopping contentedly through the woods, going about their froggy business , when two of them fell into a deep pit. ...

Are Your Pets Stressed?

We often remain oblivious to the idea that pets—animals and birds— also suffer from stress. Pets are extremely sensitive to their surr...